06 — Contact
Concierge & reservations
Write with dates, preferences and any dining or spa requests. We reply by email — this form does not confirm a reservation.
Questions
Category guide
What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00. Earlier arrival can often be arranged subject to room readiness.
Are children welcome?
Yes. Cot and extra bed arrangements can be requested when you reserve.
Do I need a restaurant reservation?
Recommended for The Drawing Table in the evening. Court Kitchen welcomes walk-ins through the day.
Is afternoon tea available?
Yes, in the drawing room. Please reserve through the concierge or contact form.
Is the spa open to hotel guests only?
The spa is reserved for in-house guests and those with treatment appointments.
How do I reach Halden?
The hotel sits in Kensington, London. Concierge can advise on rail, Underground and car arrangements — we do not publish a fabricated street address here.