Legal

Privacy Policy

Last updated: 14 September 2026

Who we are

This policy explains how Halden Kensington Manor (“we”) handles personal information submitted through topkensingtonmanor.com, including reservation enquiries and newsletter sign-ups.

Information we collect

We may collect your name, email address, stay dates, guest numbers and the content of messages you send. Technical logs may include IP address and browser type for security and performance.

How we use information

We use enquiry details to respond to reservation, dining, spa and events requests; to operate essential site functions; and, where you opt in, to send occasional hotel notes.

Sharing

We do not sell personal information. Service providers who host or operate email infrastructure may process data on our behalf under appropriate agreements.

Retention & rights

We retain enquiry records only as long as needed for correspondence and legitimate hotel operations. You may request access, correction or deletion by emailing reservations@topkensingtonmanor.com.

Contact

Privacy questions: reservations@topkensingtonmanor.com